Frequently Asked Questions
Everything you need to know about Snag style and service.
How do I determine my correct size?
We provide a comprehensive size guide on every product page. If you are between sizes, we generally recommend sizing up for a more relaxed fit or checking the specific fabric elasticity mentioned in the description.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please visit our returns portal to generate a prepaid shipping label.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at the final stage of checkout.
How should I care for my Snag garments?
To maintain the quality of your clothes, we recommend washing in cold water with similar colors and laying flat to dry. Specific care instructions are located on the inner seam label of each piece.
Are your materials sustainably sourced?
Sustainability is a core value at Snag. We prioritize organic cotton, recycled polyesters, and ethical manufacturing processes to ensure our fashion has a lower environmental impact.